Terms and Conditions

These Terms and Conditions define the rules for using this website and the conditions for purchasing products from Vantur 3D Print.
The online store offers physical products for sale. All prices are listed in EUR.

Placing an Order

Customers place orders through the online store. After submitting an order, the customer will receive a confirmation via email.

Right of Withdrawal

Customers have the right to withdraw from the contract within 14 days of receiving the product, without providing a reason.
The product must be returned undamaged and in its original packaging.
The company is not liable for any damage resulting from improper installation or incorrect use of the products.

Privacy Policy

Vantur 3D Print respects user privacy and protects personal data in accordance with applicable GDPR regulations.
We may collect the following information:
• First and last name
• Shipping address
• Email address
• Phone number

Data Usage

This data is used exclusively for:
• Order processing
• Product delivery
• Communication with customers

Users have the right to access, correct, or delete their personal data.

Shipping and Returns

Products are dispatched as soon as possible after payment is received.

Delivery Time

Typically 3–10 business days, depending on the destination country.
Shipping is available to countries within the European Union and worldwide.

Returns

Customers may return a product within 14 days of receipt. The product must be undamaged and in its original packaging.
Return shipping costs are the responsibility of the customer.

Complaints

If a customer receives a damaged or incorrect product, they may file a complaint.

Complaint Procedure

  1. The customer sends a description of the issue along with photos to the company’s email address.
  2. The company reviews the request.
  3. If necessary, the product will be replaced or a refund issued.

The company aims to resolve all complaints as quickly as possible.

Cookie Policy

This website uses cookies to improve user experience and analyze website traffic.

Cookie Usage

Cookies enable:
• Proper functioning of the website
• Traffic analysis
• Service improvements

Users can disable cookies at any time in their browser settings.